Undergraduate Students

Q:   How do I create a MEL account?

An account was created for you at the beginning of the semester. You don’t have to do anything to create one. If you can’t remember your account information, go to the main MEL website and request your password by clicking on the “Forgot Password?” link. Your user id for MEL is the same as your mylsu/PAWS id.


Q:    How can I change my password or contact information?

You can change either of these pieces of information in the “My Profile” section of your MEL page.


Q:    The study I’m scheduled to participate in takes place in the Media Effects Lab. Where is it?

The Media Effects Lab is located in 110 Manship Research Facility. For directions, please go to the MEL map for directions.


Q:    I want to participate in a particular study, but I don’t see the study listed anymore. What does this mean?

If you don’t see the study listed, this means that either the study has ended or the study cannot accommodate anymore participants. If the deadline date has not passed, you can check back from time to time to see if a participant cancelled his/her participation. If this is the case, the study will reappear in the list of active studies and you should be able to sign up at that time.


Q:   I participated in a study and my point is not showing. What should I do?

If you’re not seeing a point and you have participated in the study, it could be that the researcher in charge of the study has not entered the participation points yet.  Contact the researcher in charge of the study in question to inquire about the point. If the study you’re curious about was an online survey,  it may still take some time for the point to appear. The online survey system is not the same as MEL sign-up system, so the researcher has to manually enter the participation point. If the point has not appeared a few days after the participation deadline, contact the researcher in charge of that study.


Q:   Why are some studies worth more points than others?

In order to provide equity in regards to time, studies that are estimated to take longer and/or require more sessions are worth more points than sessions that require less time (i.e. 15 minutes) to complete.


Q:   How will my professor know that I participated in a study?

Each professor has an account that allows them to see only the amount of points you have accumulated in a semester. The professor cannot see which studies you participated in or any other information regarding your MEL account.

Q:   Where can I find my five-digit MEL number?

Each person has a unique five-digit MEL number that must be provided at some point during every study in order for you to receive your participation points. To find this information, go to the MEL site, log in, and click on “My Profile.” Your five-digit MEL number can be found in your Profile.


Q:   I’m enrolled in multiple Manship courses. Can I participate in one study and use the point for all of the courses?

No. You can only use each participation credit for one course. If you are enrolled in multiple courses, you can select which course you would like to apply the credit to.


Q:   I can also participate in research for course credit for other courses in Psychology and Communication Studies. But, I can’t select those courses when I sign up for study participation. Why not?

The MEL system is only for Manship courses. Other departments may use a similar system, but you would need to contact the professor for that course for the information regarding their online system.


Q:   Can I use points from previous semesters for courses I am enrolled in this semester?

No. The points you earned from a previous semester do not transfer to the current semester.

Q:   How do I cancel my participation in a study?

You can cancel your participation in most studies via the MEL website, if you do so 12-24 hours in advance (the timeframe depends on the study). If this timeframe has elapsed and you need to cancel your participation, contact the researcher in charge of the study. He/she may be willing to manually cancel your participation and allow you to sign up for another study session. However, keep in mind that the researcher is under no obligation to allow you to cancel your participation without a penalty.  This is up to his/her discretion.


Q:   I received an email from MEL saying that I received a “no-show (unexcused)” for a study. What does this mean?

If you received such an email, it means that you did not receive participation credit for the study referred to in the email. This result could be for a number of reasons. It could be that you did not show up for your scheduled study session or complete an online study by the designated deadline. In this case, you will have to participate in another study to earn your course points. The no-show designation could also be a result of providing the incorrect MEL identification number. If this is the case, contact the researcher in charge of the study.  He/she may be willing to rectify the error. Students are allowed up to 5 no-shows per semester. Once you’ve reached this limit you can only earn credit by completing Alternate Assignments.


Q:   How can I receive updates on current or new studies?

We try to minimize the number of emails we send (we try to maintain a once a week schedule), so you won’t receive an email every time a new study is added. New studies will be identified in the weekly email messages. You can also receive regular updates by following the Media Effects Lab on Twitter: @LSUMediaMEL


Q:   Is there a mobile app I can use?

Yes. You can download the Sona Mobile app from your app store. Upon first launch, type in the Manship Research Participation System url (https://lsu-manship.sona-systems.com ), then log in to your account. While the app looks different from the website, all of the features are the same.